Return & Exchange

Thank you for shopping with Kuntaar. We strive to provide you with the highest quality products. In the event that you encounter any issues with your purchase, we have outlined our return policy below:

  1. Exchange Policy:

    • Items can be exchanged within 7 days of purchase.

    • Exchanges are only applicable for damaged items.

    • The request for an exchange must be made within the stated time frame.

  2. Procedure for Exchange:

    • Please email pictures of the defective item to kuntaar@kuntaar.com within 7 days after order delivery.

    • Once we receive the item, our team will review the damage.

    • After a fair dispute settlement, we will replace the item only if it is available in the inventory otherwise a refund of the amount mentioned on the invoice will be made.

  3. Shipping and Handling Costs:

    • In the case of an exchange, the customer will be responsible for all shipping and handling costs.

Please note that the aforementioned policies are subject to the following conditions:

  • The item must be in its original condition with all tags attached.

  • Any damage caused by the customer will void the return/exchange eligibility.

  • The return/exchange request will be considered void if the item is not shipped within the specified time frame.

If you have any further questions or concerns regarding our return policy, please feel free to contact our customer service team at kuntaar@kuntaar.com.